Shipping policy

At Klerederm, we are committed to delivering your order with care, precision, and efficiency.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, you will receive a confirmation email with tracking details.

Shipping Methods & Delivery Times

We currently offer the following shipping options:

Delivery times may vary depending on your location, carrier delays, or peak seasons.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order ships, a tracking number will be emailed to you. Please allow up to 48 hours for tracking information to update.

Incorrect Address

Please ensure all shipping information is accurate at checkout. Klerederm is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Packages

If your package is delayed or appears lost, please contact our support team. We will work with the carrier to resolve the issue promptly.

Contact Us

For any shipping-related questions, please contact us at:
📧 support@klerederm.com (replace with your official email)